Events

State Advocacy Connections: Navigating Election-Season Advocacy

August 2026

Tuesday, August 18, 2026 1:00 PM - 1:30 PM Central Standard Time

Join us on August 18 for an interactive webinar and member chat where facilitator Jaime Barthel, director of operations at Professional Service Bureau and member of the Great Lakes Credit and Collection Association, will break down state-level advocacy strategies during a high-stakes election year.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

TechTalk: Convention 2026: Tech Takeaways Worth Talking About

August 2026

Wednesday, August 19, 2026 1:00 PM - 2:00 PM Central Standard Time

This session is designed for everyone, whether you attended Convention and want to compare notes or were unable to attend and would like a practical recap of the technology themes, tools, and ideas that surfaced in Orlando. No matter your role, level of technical expertise, or familiarity with the topics discussed at Convention, all ACA members are welcome to join the conversation and learn from the experiences and perspectives of their peers.
 

This chat is sponsored by Abstrakt. Use the “+ Add to Calendar” button so you don't miss any more conversations!

Leadership Exchange

September 2026

Tuesday, September 08, 2026 11:00 AM - 12:00 PM Central Standard Time

Leadership Exchange is designed to help leaders navigate the real challenges of leading teams and managing people.

This chat is sponsored by Pay N Seconds. Use the “+ Add to Calendar” button so you don't miss any more conversations!

The Clinic: When the Client Is Under Attack: What Agencies Need to Know Before Disruption Hits

September 2026

Thursday, September 10, 2026 1:00 PM - 2:00 PM Central Standard Time

In this Clinic conversation, Chris Adams will help us explore what happens when the client is under attack and what agencies need to think through before, during, and after an incident. We’ll discuss how to prepare operationally, what questions to ask clients, how data retention and backup practices come into play, and how agencies can position themselves as steady, informed partners when disruption hits.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

This chat is sponsored by TCN.

Small Agency Jam

September 2026

Monday, September 14, 2026 11:00 AM - 12:00 PM Central Standard Time

This is your space to speak freely about the unique experience of running a small agency. From innovation on a budget to competing with larger firms, Small Agency Jam helps you share, learn, and lead with practical ideas tailored for leaner teams.

This chat is sponsored by Applied Innovation. Use the “+ Add to Calendar” button so you don't miss any more conversations!

State Advocacy Connections

September 2026

Tuesday, September 15, 2026 1:00 PM - 1:30 PM Central Standard Time

This is a place for members who want to become more engaged in advocacy but don’t know where to start. This chat offers tips, encouragement, and easy entry points into the world of industry advocacy, with a focus on support over politics.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

TechTalk

September 2026

Wednesday, September 16, 2026 1:00 PM - 2:00 PM Central Standard Time

This group explores how technology is transforming the ARM industry. Whether it's automation, AI, payment platforms, or vendor partnerships, TechTalk offers a collaborative space to discover what others are doing, ask questions, and get inspired by unexpected breakthroughs.
 

This chat is sponsored by Abstrakt. Use the “+ Add to Calendar” button so you don't miss any more conversations!

Trainer Specialist Designation Workshop

September 2026

Tuesday, September 22, 2026 - Thursday, September 24, 2026 Central Standard Time

Exclusive for ACA members. This webinar is 3 days long (Tuesday, Wednesday and Thursday) and will occur from 2:00pm Central to 3:30pm Central.

The Clinic: When Payer Friction Hits Collections: What Healthcare Agencies Need to Know

October 2026

Thursday, October 08, 2026 1:00 PM - 2:00 PM Central Standard Time

In this Clinic conversation, Mara Morgan and Irene Hoheusle will lead a practical discussion on how payer friction and the healthcare affordability squeeze are impacting healthcare collection agencies and their clients. Participants will explore what happens when consumers are not simply unwilling to pay, but unable to keep up with the cost of care, and how agencies can adapt when traditional collection approaches are no longer enough.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

This chat is sponsored by TCN.

Small Agency Jam

October 2026

Monday, October 12, 2026 11:00 AM - 12:00 PM Central Standard Time

This is your space to speak freely about the unique experience of running a small agency. From innovation on a budget to competing with larger firms, Small Agency Jam helps you share, learn, and lead with practical ideas tailored for leaner teams.

This chat is sponsored by Applied Innovation. Use the “+ Add to Calendar” button so you don't miss any more conversations!

Leadership Exchange

October 2026

Tuesday, October 13, 2026 11:00 AM - 12:00 PM Central Standard Time

Leadership Exchange is designed to help leaders navigate the real challenges of leading teams and managing people.

This chat is sponsored by Pay N Seconds. Use the “+ Add to Calendar” button so you don't miss any more conversations!

State Advocacy Connections

October 2026

Tuesday, October 20, 2026 1:00 PM - 1:30 PM Central Standard Time

This is a place for members who want to become more engaged in advocacy but don’t know where to start. This chat offers tips, encouragement, and easy entry points into the world of industry advocacy, with a focus on support over politics.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

TechTalk

October 2026

Wednesday, October 21, 2026 1:00 PM - 2:00 PM Central Standard Time

This group explores how technology is transforming the ARM industry. Whether it's automation, AI, payment platforms, or vendor partnerships, TechTalk offers a collaborative space to discover what others are doing, ask questions, and get inspired by unexpected breakthroughs.
 

This chat is sponsored by Abstrakt. Use the “+ Add to Calendar” button so you don't miss any more conversations!

Small Agency Jam

November 2026

Monday, November 09, 2026 11:00 AM - 12:00 PM Central Standard Time

This is your space to speak freely about the unique experience of running a small agency. From innovation on a budget to competing with larger firms, Small Agency Jam helps you share, learn, and lead with practical ideas tailored for leaner teams.

This chat is sponsored by Applied Innovation. Use the “+ Add to Calendar” button so you don't miss any more conversations!

Leadership Exchange

November 2026

Tuesday, November 10, 2026 11:00 AM - 12:00 PM Central Standard Time

Leadership Exchange is designed to help leaders navigate the real challenges of leading teams and managing people.

This chat is sponsored by Pay N Seconds. Use the “+ Add to Calendar” button so you don't miss any more conversations!

The Clinic

November 2026

Thursday, November 12, 2026 1:00 PM - 2:00 PM Central Standard Time

A community of healthcare-focused professionals discussing the challenges unique to medical debt. From payment strategies to patient communications and compliance hurdles, 

The Clinic offers a collaborative space to explore what's working and what needs to change in the world of health care collections.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

This chat is sponsored by TCN.

TechTalk

November 2026

Wednesday, November 18, 2026 1:00 PM - 2:00 PM Central Standard Time

This group explores how technology is transforming the ARM industry. Whether it's automation, AI, payment platforms, or vendor partnerships, TechTalk offers a collaborative space to discover what others are doing, ask questions, and get inspired by unexpected breakthroughs.
 

This chat is sponsored by Abstrakt. Use the “+ Add to Calendar” button so you don't miss any more conversations!

Leadership Exchange

December 2026

Tuesday, December 08, 2026 11:00 AM - 12:00 PM Central Standard Time

Leadership Exchange is designed to help leaders navigate the real challenges of leading teams and managing people.

This chat is sponsored by Pay N Seconds. Use the “+ Add to Calendar” button so you don't miss any more conversations!

The Clinic

December 2026

Thursday, December 10, 2026 1:00 PM - 2:00 PM Central Standard Time

The Clinic offers a collaborative space to explore what's working and what needs to change in the world of health care collections.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

This chat is sponsored by TCN.

State Advocacy Connections

December 2026

Tuesday, December 15, 2026 1:00 PM - 1:30 PM Central Standard Time

This is a place for members who want to become more engaged in advocacy but don’t know where to start. This chat offers tips, encouragement, and easy entry points into the world of industry advocacy, with a focus on support over politics.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

TechTalk

December 2026

Wednesday, December 16, 2026 1:00 PM - 2:00 PM Central Standard Time

This group explores how technology is transforming the ARM industry. Whether it's automation, AI, payment platforms, or vendor partnerships, TechTalk offers a collaborative space to discover what others are doing, ask questions, and get inspired by unexpected breakthroughs.
 

This chat is sponsored by Abstrakt. Use the “+ Add to Calendar” button so you don't miss any more conversations!