Events

Small Agency Jam: Less Clerical Work, More Collector Time

November 2026

Monday, November 09, 2026 11:00 AM - 12:00 PM Central Standard Time

Join this Small Agency Jam as we explore how agencies handle internal requests, improve communication, streamline workflows, and leverage technology to eliminate unnecessary work. We'll hear from Calder Willingham about how his agency's internal site evolved from a collector communication tool into a system that helps run the business. 

This chat is sponsored by Applied Innovation. Use the “+ Add to Calendar” button so you don't miss any more conversations!

Leadership Exchange: Better, or Just More Like You? Rethinking Leadership Feedback

November 2026

Tuesday, November 10, 2026 11:00 AM - 12:00 PM Central Standard Time

As leaders, we’re full of suggestions for how people could communicate better, solve problems faster, and handle situations differently. But when we say “better,” do we sometimes mean “the way I would do it”?

This chat is sponsored by Pay N Seconds. Use the “+ Add to Calendar” button so you don't miss any more conversations!

The Clinic: Diversification, What Else Could Your Agency Do?

November 2026

Thursday, November 12, 2026 1:00 PM - 2:00 PM Central Standard Time

Join Irene Hoheusle and Jennifer C. McMullen for a practical conversation about diversifying your business. Together, we’ll explore how to do more with what you already know, recognize opportunities beyond medical collections, and consider what it would take to pursue them.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

This chat is sponsored by TCN.

TechTalk: Open Mic, Solving Real Problems Together

November 2026

Wednesday, November 18, 2026 1:00 PM - 2:00 PM Central Standard Time

Join Jon Balon and Amber Steele for a lively roundtable where ARM professionals trade real wins, stubborn frustrations, and those brilliant little fixes that make the workday run smoother.

This chat is sponsored by Abstrakt, a TCN company. Use the “+ Add to Calendar” button so you don't miss any more conversations!

Leadership Exchange

December 2026

Tuesday, December 08, 2026 11:00 AM - 12:00 PM Central Standard Time

Leadership Exchange is designed to help leaders navigate the real challenges of leading teams and managing people.

This chat is sponsored by Pay N Seconds. Use the “+ Add to Calendar” button so you don't miss any more conversations!

The Clinic

December 2026

Thursday, December 10, 2026 1:00 PM - 2:00 PM Central Standard Time

The Clinic offers a collaborative space to explore what's working and what needs to change in the world of health care collections.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

This chat is sponsored by TCN.

State Advocacy Connections

December 2026

Tuesday, December 15, 2026 1:00 PM - 1:30 PM Central Standard Time

This is a place for members who want to become more engaged in advocacy but don’t know where to start. This chat offers tips, encouragement, and easy entry points into the world of industry advocacy, with a focus on support over politics.

Use the “+ Add to Calendar” button so you don't miss any more conversations!

TechTalk

December 2026

Wednesday, December 16, 2026 1:00 PM - 2:00 PM Central Standard Time

This group explores how technology is transforming the ARM industry. Whether it's automation, AI, payment platforms, or vendor partnerships, TechTalk offers a collaborative space to discover what others are doing, ask questions, and get inspired by unexpected breakthroughs.
 

This chat is sponsored by Abstrakt, a TCN company. Use the “+ Add to Calendar” button so you don't miss any more conversations!