Advanced FDCPA Issues eLearning
Education
Member: $125.00
Non-Member: $250.00Your price
Published: 3/9/2025
Going beyond the basics of ACA's FDCPA Essentials, next-level subjects such as the Bona Fide Error defense, trending court cases, and FDCPA enforcement actions are explored in this course. This awareness may help you enhance your compliance program proactively, and thus, increase your accountability for the FDCPA and other consumer protection laws.
This course will prepare participants to:
- Categorize liability and damages for violations of the FDCPA.
- Identify the criteria necessary to exercise a Bona Fide Error Defense.
- Track trending areas of concern in communications with consumers, debt collection practices, and applicability of the FDCPA using industry resources.
Estimated time for completion: 2 hours
Professional Development Unit (PDU) points: 2
Recommended pre-requisite(s):
- FDCPA Essentials for the Accounts Receivable Management Industry
Required for the following ACA Designations:
- Credit and Collection Compliance Professional (CCCP)
- Credit and Collection Compliance Officer (CCCO)