Effective Performance Management eLearning

Effective Performance Management eLearning

Education

Member: $115.00
Non-Member: $230.00Your price

Published: 1/30/2025

Gain the skills you need to effectively coach and manage your team to achieve successful business results while creating a positive and motivating work environment.

This course will prepare you to:

  • Identify Key Result Areas (KRAs) and Key Performance Indicators (KPIs).
  • Write effective performance evaluations.
  • Deliver effective feedback, coaching, and/or corrective action.

Estimated time for completion: 1.5 hours
Professional Development Unit (PDU) points: 1.5
Recommended pre-requisite(s): Exceptional Leadership

Required for the following ACA Designations:

  • Collection Industry Professional (CIP)
  • Professional Collection Manager (PCM)