Collector Level Up - Hot Topic Bundle
Recordings
Member: $400.00
Non-Member: $800.00Your price
Published: 10/31/2024
Elevate your team's skills with our Hot Topic Bundle, crafted to keep collectors ahead of industry trends! This curated series covers today's essential topics, with each session designed to sharpen skills and boost results. Training Zone subscribers can add each title directly to Your Library below. Not a subscriber? Each webinar is also available for individual purchase.
Getting Back to Basics: Collections 101 and the Big Picture
Build foundational skills and connect daily tasks to broader goals. In this session, participants will gain insights into how their efforts align with industry objectives, fostering a purpose-driven, successful career in collections.
Riding the Emotional Wave of Debt Collection
Debt collection can feel like an emotional rollercoaster, with high caseloads and tight deadlines creating stress. This session offers strategies to help collectors manage workloads, stay resilient, and avoid burnout in this demanding field.
Conversations thrillers and Killers
Some words, tones, and habits can turn conversations sour without us even realizing it. Learn to recognize and replace these “conversation killers” with better choices that keep talks positive and productive.
Power Negotiation Skills for Collectors
Gain advanced negotiation skills that can make all the difference in collections. This session focuses on techniques to help collectors steer challenging conversations toward successful outcomes.
Life Lessons You Learn as a Debt Collector
Debt collection is challenging but offers valuable lessons in resilience, goal-setting, and boundary-building. Discover how skills like self-motivation and emotional management can translate into life success—with a touch of humor about financial discipline along the way!