Diversify - Hot Topic Bundle
Recordings
Member: $500.00
Non-Member: $1,000.00Your price
Published: 3/28/2025
Struggling to lead, recruit, and retain top talent in today's multigenerational workforce? The Workforce Excellence Webinar Bundle equips you with the strategies you need to build high-performing teams, refine recruitment efforts, and enhance workplace culture. Learn how to effectively lead and motivate Gen Z collectors, attract and retain the right candidates, and adapt collection strategies to younger debtors. Gain expert insights into fostering a positive work environment, bridging generational gaps, and creating a culture of excellence that drives success. This essential webinar series is your roadmap to a thriving, engaged, and future-ready workforce.
Training Zone subscribers can add each title directly to Your Library by clicking on the titles below. Not a subscriber? Each webinar is also available for individual purchase.
Elevate Z: Leading and Being on Young Successful Teams
Calling all Gen Z collectors and Gen Y leaders—this session is for you! Learn key strategies to lead a younger team effectively while also gaining insight into how Gen Z team members can thrive under Gen Y leadership. Discover how to foster open communication, provide mentorship, and adapt leadership styles to meet the needs of today's workforce. Likewise, Gen Z team members will explore essential skills for collaboration, motivation, and professional growth. Elevate your leadership approach and position yourself—and your team—for long-term success.
How to Recruit and Find Suitable Candidates for Collector Positions (Best Practices)
Finding the right talent is crucial for success in collections. This session equips you with practical tips, best practices, and actionable strategies to refine your recruitment process. Learn how to attract, evaluate, and retain top candidates who will excel in collector roles, helping your organization build a strong, effective team.
Understanding the Young Debtor: Adapting Collection Strategies for Millennials and Gen Z
Navigating the complexities of debt collection requires a deep understanding of your audience—especially when dealing with Millennials and Gen Z. This session explores the unique financial behaviors, communication preferences, and motivations of younger debtors, helping you refine your approach for better engagement and results. Gain actionable strategies to improve collections, enhance consumer interactions, and future-proof your agency's success. Featuring insights from Ashley and Melissa, this session is a must-attend for those looking to optimize their collection strategies for the digital-native generations.
How to Build a Positive Workplace Culture
A thriving workplace culture isn't just a perk—it's a necessity. In this session, we'll explore what it truly means to create a work environment where employees feel valued, engaged, and motivated. Gain actionable strategies and real-world examples to transform your workplace into a culture of success, retention, and positivity.
Bridging the Gap: Strategies for Attracting and Retaining a Multigenerational Workforce
Hiring and retention impact every aspect of an organization. Whether you're in recruiting, compliance, HR, operations, or leadership, this session will help you understand the unique characteristics, motivations, and expectations of different generations in the workplace. Learn how to bridge generational gaps, create a cohesive workforce, and build a dynamic, high-performing team in today's competitive job market.
Culture in Motion: The Blueprint to Building Excellence
Presented by Courtney Helfrich, this session explores the core elements of building and sustaining organizational excellence. Through three key areas—creating a culture of excellence, leadership's role in fostering success, and personal strategies for achieving excellence—you'll walk away with the tools needed to elevate both individual and company-wide performance.