Websites are not subject to the ADA in certain respects – yet litigation against companies for ACA violations of their websites continues to proliferate. As credit/collections and creditors evolve more and more online tools for consumers to self-drive their financial buses, are there lessons or cautions in this Winn-Dixie case that are important to consider? As credit/collections businesses look for Reg F implementation opportunities for consumers to self-service in web portals – concerns about how or if the ADA will apply to websites or other online resources are real as is the threat of litigation over the ADA.
Leslie Bender Esq., Senior Counsel, Clark Hill PLC
Kim Phan, Partner,Ballard Spahr, LLP
Lauren Valenzuela Esq., Corporate Counsel,Performant Recovery, Inc.
Dereck Tessmer, Sales Manager,ACA International
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