Regulation F is the biggest thing to hit our industry since the inception of the FDCPA, and implementation will be challenging without assistance. ACA has multiple products to help you adapt.

Each module consists of a series of courses. Here is the list of modules:

  • Effectively Navigating the Rule 
  • Validation Notice 
  • Record Retention 
  • Repeated or Continuous Telephone Calls 
  • Prohibited Communications Media 
  • Communication Prior to Credit Reporting 
  • Disputes and Requests for Original Creditor Information 
  • Unfair and Unconscionable Means 
  • Prohibition on Sale or Placement of Certain Debts 
  • Harassing, Oppressive or Abusive Conduct 
  • Electronic Communications Safe-Harbor Procedures 
  • Relation to State Laws 
  • Limited-Content Messages 
  • Time-Barred Debt 
  • Employer Provided Emails 
  • Sending Required Disclosures 
  • Communications with Third Parties 
  • Social Media Communications 
  • Communications: Inconvenient Time or Unusual Place 
  • Communications with a Consumer