Control or Chaos: Negotiation Skills (Ep 3)
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Published: 8/12/2024
While consumer contacts rarely are as simple as “I'll pay you right now,” there are usually several rounds of negotiations before you arrive at a suitable payment plan. So, how do you overcome having lengthy conversations and find the “sweet spot” that will bring on-time payments? Join us for the next episode of Control or Chaos on Tuesday, August 13 at 2:00 pm (CT), when our presenters will focus on using best practice negotiating skills to create positive outcomes and enable successful recoveries. Learn how using targeted negotiations can quickly move you and your consumers to a satisfactory account resolution.
Speakers: Teri Plunkett and David Glezerman