Led by two industry experts—one focused on the real-world applications of AI within an agency, and the other specializing in legal and regulatory aspects—this session will provide a comprehensive look at how AI is reshaping the field. From managing compliance risks to optimizing communication strategies, you'll gain valuable insights into how AI can enhance your processes now and how to prepare for the larger shifts on the horizon.
Stay informed about current legislative and regulatory updates related to AI in debt collection and their impact on the industry.
Learn practical ways to implement AI in debt collection operations, from automating routine tasks to enhancing consumer interactions.
Understand the legal considerations surrounding AI, including data privacy and compliance, from a regulatory expert's perspective.
Discover key steps to prepare your agency for the future of AI-driven debt collection, focusing on technology adoption, training, and compliance readiness.
Gain insights from real-world case studies on how AI is being used effectively in collection agencies today.
This session will equip you with both the practical tools and regulatory knowledge you need to stay ahead of AI's impact on the debt collection landscape.
Speakers: Heath Morgan and Mindy Chumbley