Core Recording: FDCPA Essentials for the ARM Industry

Core Recording: FDCPA Essentials for the ARM Industry

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Member: $183.00
Non-Member: $229.00Your price

Published: 12/28/2021 12:00:00 AM

FDCPA Essentials for the ARM Industry ("FDCPA Essentials")

New for Reg F! The Fair Debt Collection Practices Act (and its implementing Regulation F) is the primary federal law of the collection industry. Compliance success starts with understanding the consumer’s rights and your responsibilities under the FDCPA as a professional debt collector.

ABOUT THIS COURSE:
The Fair Debt Collection Practices Act (and its implementing Regulation F) is the primary federal law of the collection industry. Compliance success starts with understanding the consumer’s rights and your responsibilities under the FDCPA as a professional debt collector. This course will prepare you to:

Identify restrictions on the method and timing of collection communications.
Explain the purpose of the FDCPA and its implementing Regulation F.
Identify the conditions and restrictions on the timing and method of collection communications with consumers.
Determine a Right Party Contact (“RPC”) with whom you may discuss the debt and third-parties with whom you may not discuss a consumer’s debt.
Properly identify yourself as a debt collector and deliver the Limited Content Message (“LCM”) and Mini-Miranda Disclosure appropriately.
Recognize and respond to consumer communication preferences, disputes, and attorney involvement.
Prevent prohibited practices such as harassment, abuse, false and misleading representations, and unfair or unconscionable means to collect a debt.
Name the two federal agencies that enforce the FDCPA and explain the consequences of violations.


ACA EDUCATION CREDIT INFORMATION:
Recommended pre-requisite(s): none
Time to complete: 3 hours
ACA Professional Development Unit (PDU) points: 3
Required for the following ACA Designations: Professional Collection Specialist (PCS)