Non-Member: $130.00Your price
Being a leader presents unique challenges and opportunities. As a leader, you must understand your role as a supervisor, manage difficult situations, prioritize your roles and responsibilities and manage your time effectively.
This course will prepare you to:
Recognize the basic principles of effective leadership.
Manage difficult situations appropriately.
Prioritize your roles and responsibilities.
Set goals and strategies for strengthening your leadership skills.
Estimated time for completion: 1.5 hours
Professional Development Unit (PDU) points: 1.5
Recommended pre-requisite(s): none
Required for the following ACA Designations:
Collection Industry Professional (CIP)
Professional Collection Manager (PCM)