Their Communication Style Matters More than Yours

Their Communication Style Matters More than Yours


Member: $100.00
Non-Member: $200.00Your price

Published: 9/8/2022

After you hang up from a debt collection call or walk out of a meeting, how many times have you said to yourself, ‘well that conversation didn't go as planned.”  Whether you are on the front line talking with debtors or a leader communicating updates to your team; there is the potential for miscommunication.

In this session, we will take a deeper look into what you are saying, what you meant to say, and what did the other party hear by reviewing scenarios where miscommunications occur, the importance of knowing your own communication style, and tips for empathic communications.

Cortney Helfrich
Chief Personnel Officer
Wilber & Associates, P.C.