Member Details

Brian Watkins is the owner and president of Southern Oregon Credit Service Inc. in Medford, Oregon. He started out in the ARM industry in 1990 as a salesperson for Southern Oregon Credit Service. In 2001, Brian and his wife Denise purchased the company, and in 2020 acquired Fidelity Collection Service in Hillsboro, Oregon. Watkins is an ACA Certified Instructor. He is a two-time winner of both ACA’s Unit Leader of the Year Award and Fred Kirschner Instructor Achievement Award. He’s earned ACA’s Fellow, Professional Collection Specialist, Scholar and Trainer Specialist Program designations. Watkins has volunteered his time to several ACA committees. Southern Oregon Credit Service achieved ACA’s Blueprint quality management certification in 2008. Watkins is active in the Oregon Collectors Association, serving two terms as president. He served on ACA’s Council of Delegates and was elected to the board in 2020.